XML Formatting Error

I understand. Can you provide me the feed link and screenshots to the feed configurations?

Basically, edit the feed you created. There, on the right side, right-click on ‘View feed,’ copy the link, and give it me.

Next scroll down to the feed configurations section and take screenshots of the attribute fields you used. (see image)

Once you give them, I can let you know what might have caused the error.

Thanks.

• This reply was modified 4 years, 5 months ago by C S Sultan.

Thank you for your response.
Here is the information you are looking for

https://beautiful-skin-care.com/wp-content/uploads/rex-feed/feed-1727.xml

Screenshot:
https://beautiful-skin-care.com/wp-content/uploads/2020/10/Configurations.jpeg

I can’t understand why the xml file only shows one page. I have many pages on my site. But I am sure you will understand this.
Thank you for your help

Didn’t quite catch the Merchant type on the Screenshot – It is “Google Shopping”

Hi @maureenpage , for Google product category, how did you store the value? Did you use the Category mapping feature from our plugin, did you use any custom field, or was it an attribute?

Do let me know. thanks.

I used the category mapping feature from plugin
I called it “Beautiful Skin Care Map”
Screenshot:
https://beautiful-skin-care.com/wp-content/uploads/2020/10/Beautiful-Skin-Care-Map.jpeg
Thanks

• This reply was modified 4 years, 5 months ago by maureenpage.
• This reply was modified 4 years, 5 months ago by maureenpage.

Hi, let me explain what you need to do with an example.

Let’s say you want to use the category “Health & Beauty > Personal Care > Cosmetics > Skin Care > Lip Balms & Treatments”.

So on the field, write Lip balms & Treatments, then suggestions will come. Choose the appropriate one from the suggestions.
In this case, choose
482 – Health & Beauty > Personal Care > Cosmetics > Skin Care > Lip Balms & Treatments

You see, the code is what is required for Google Product Category in our plugin. So select the one with the code and it should remove the error.

Do the same for the rest of the categories and save the mapping.

Then update the feed.

Let me know if this solves your issue.

Thanks.

I have put in all the codes and updated Category Map and then Updated Feed
I still get this error:

“Feed not sent to google. Please check.
invalid: [target.includedDestination] Shopping”

I have sent link to feed
https://beautiful-skin-care.com/wp-content/uploads/rex-feed/feed-1727.xml

Thanks

• This reply was modified 4 years, 5 months ago by maureenpage.

Hi, I believe you got this error when you clicked on Send to Google.

This is a possible error from Google API.

In this case, it’s best to use the reverse method to set the Google Auto-sync.

Here’s the guide.

Let me know if you get confused at any point. Thanks.

Have just done a “Fetch Now”
and I got this Report:

Screenshot:
https://beautiful-skin-care.com/wp-content/uploads/2020/10/Feed-Issues.jpeg
Thanks

I deleted Feed on Google Merchant Centre.
Created another using the reverse method.
Got this Report
Screenshot:
https://beautiful-skin-care.com/wp-content/uploads/2020/10/Feed-Issues-2.jpeg

I seem to be making things worse. Oh Dear!!

Hi, don’t worry. It will not be a problem.

On Google Merchant Center, do not delete the feed. Let me help you out. Go to the Products tab, and let me know how many products you have there.

Basically, you have to delete the products that were marked duplicate and wait for an hour. Then you can go to the merchant center and check if the Products tab no longer has those products listed.

If they are gone, then go to the Feed and click on Fetch now. Then the products will be accepted.

Let me know if you get confused. I’m here to help.

Thank you –
I have 33 Products listed in the Merchant Centre. That is the correct number I don’t seem to have any Duplicates.

21 are Pending
8 are Active
4 are Disapproved or invalid
Here is the link:
https://merchants.google.com/mc/items?a=272075435

Thanks for Help

Yes, so to apply the updated feed,
-you have to delete them from the Products tab,
-wait for an hour until Google unlists them completely
-then go to the Feed tab and click on fetch feed.

That should pull the updated data from the feed file.

So I delete all of them including Active

If they are the same products as in the feed, then yes.