xcloner permission denied when trying to backup

  • I can’t get my backups working. When I try to create a backup, it shows that the .tar file is created, and then I get a error message;

    Forbidden

You don't have permission to access xxx/public_html/wp-content/plugins/xcloner-backup-and-restore/index2.php on this server.

    I have verified file permissions with filezilla (744). I also have Bulletproof Security installed (latest version) with the skiprule for xcloner (also verified).

    I have searched for an answer to my problem, but i’m now stuck. I could really use some help on this one, thanks.

Viewing 16 replies (of 16 total)

  • Oh one more thing. Talk to your web host tech support and see if they made any changes on their end – PHP or Apache server changes or anything else major at the server level. I once spent 2 days troubleshooting (another coding issue not related to BPS) a problem on a client’s site on a cheeseball host and they never sent out any information to any of their customers. This was IIS and they actually upgraded the server from IIS6 to IIS7 and migrated the client’s WordPress site without telling them. Unbelievable. When i told the client about this he immediately asked me how much i charge to do website migrations to a new host. LOL LOL LOL Smart guy. ??

Viewing 16 replies (of 16 total)
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