X axis of Scatter is wrong　in iphone

Hi

I explain about ‘X axis of Scatter is wrong　in iphone’
I meant Horizontal Axis by X axis.

And Horizontal Axis has no problem in iphone 5 and ipad

But Horizontal Axis has problem(max 10) in iphone 6,7,8,XR.

Thanks

Tatsuya

Can you please share screenshots/screen recordings on both devices to help us understand this better?

Hi

Thank you for the reply.
The following are screenshots recorded on 3 devices.

<iphone 6,7,8,X> bad
https://www.sigcat.org/%e3%82%b9%e3%82%af%e3%83%aa%e3%83%bc%e3%83%b3%e3%82%b7%e3%83%a7%e3%83%83%e3%83%88-2020-08-10-20-04-30/

<PC Desktop> good
https://www.sigcat.org/%e3%82%b9%e3%82%af%e3%83%aa%e3%83%bc%e3%83%b3%e3%82%b7%e3%83%a7%e3%83%83%e3%83%88-2020-08-10-20-03-54/

<iphone 5> good
https://www.sigcat.org/%e3%82%b9%e3%82%af%e3%83%aa%e3%83%bc%e3%83%b3%e3%82%b7%e3%83%a7%e3%83%83%e3%83%88-2020-08-10-20-05-14/

Thanks
Tatsuya

Thank you for the screenshots. I’m not sure I understand what you mean by “bad”. Can you please annotate the screenshots so that we understand what you expect to see changed?

Hi

Thank you for the reply.
The following are screenshots recorded on 3 devices.
And I annotated.

<iphone 6,7,8,X> bad
Because max value of Horizontal Axis is 10.
Scatter has no data bigger than 5.
Max value of Horizontal Axis should be 5.

https://www.sigcat.org/%e3%82%b9%e3%82%af%e3%83%aa%e3%83%bc%e3%83%b3%e3%82%b7%e3%83%a7%e3%83%83%e3%83%88-2020-08-10-20-04-30/

<PC Desktop> good
https://www.sigcat.org/%e3%82%b9%e3%82%af%e3%83%aa%e3%83%bc%e3%83%b3%e3%82%b7%e3%83%a7%e3%83%83%e3%83%88-2020-08-10-20-03-54/

<iphone 5> good
https://www.sigcat.org/%e3%82%b9%e3%82%af%e3%83%aa%e3%83%bc%e3%83%b3%e3%82%b7%e3%83%a7%e3%83%83%e3%83%88-2020-08-10-20-05-14/

Thanks
Tatsuya

The plugin creates the charts according to your parameters and then the google visualization tools API decides how to render them. It may be a good idea to find out from their forums how to address this. You can also see if you can use any option here in the manual configuration box. We may not be able to help you further on this.

Hi

Thank you for the reply.

I think the plugin css(width) for mobil is the problem.

To say in another words,
css(width) is right for iphone 5 but wrong for other than iphone 5.

What do you think about this?

And if I purchase add-on plugin, can I resolve this problem ?

Thanks
Tatsuya

The pro offers extra features, it will not fix this.

We haven’t heard from you in sometime so marking this as Resolved. If you continue to face an issue, please create a new ticket. We’d be happy to help.

Hi

I resolved this issue.

Thanks

Tatsuya