• Resolved SeeJaneB

    (@janiebee83)


    I posted over in slack, but haven’t really figured out the why behind my issue.

    I am using the “Embed Plus Plugin for YouTube” that has a wizard button above all the places the classic editor is used on my site. For my sermon custom post type, I have the regular post editor unchecked under the supports section of the advanced options tab for the pod, and I have a WYSWYG text field for the sermon video. As the site admin, I have been able to see this youtube wizard button above all my pods WYSWYG pods fields and use it successfully.

    And then the issue arose… I have my client set to an editor role, and when she goes to create a new sermon, there is no youtube wizard button for the sermon video field. The button appears for her when adding new regular posts, just not with pods fields, so it’s not the embed plus plugin that is restricting based on role.

    Furthermore, when I was troubleshooting I created my own test user and set it as an editor, and I could still see the youtube wizard button on the pods fields in my regular browser, but couldn’t once I logged into an incognito window of my browser. I then changed the test user to an admin and it still didn’t work in the incognito window.

    Then, I even logged into an incognito window using my regular admin account and the youtube wizard button was not present on the pods fields.

    I can not figure out why my normal Chrome browser allows me to see this button on my pods WYSWYG fields, regardless of user role, but in an incognito browser, or on my client’s computer, it’s not showing up.

    Here’s what I see What I see in my regular browser window for one of my pods fields in my sermon custom post:
    https://www.awesomescreenshot.com/image/21021631?key=467a77c346dcfbe09a123cbddc74df55

    Here’s what I see in an incognito window and also what my client sees (no YouTube wizard button):
    https://tinyurl.com/ybzh6e5v

    After posting in slack, I tried enabling support for the default content editor field under the advanced options tab in the pod settings. When I refreshed in the incognito window, I could then see the youtube button both on the main post editor and the WYSWYG editor for my sermon video custom field, but it was gone again after I unchecked the editor support on my custom post type, since I really don’t want it displayed.

    Another interesting thing is that my client noted that if she goes back and looks at a previous sermon where I added the youtube embed, she does see the button, but just not when going to add her own new sermon post.

    So my lingering questions are still…
    1. Why is it that I can see the button in my regular browser but not in an incognito window or on another user’s computer?

    2. Should what I’m expecting be possible? And if so, is this a pods issue or an issue with the EmbedPlus YT plugin. (The person who responded on slack didn’t think the button should show up without having the main editor displayed in my pod, but I don’t understand why not.)

    • This topic was modified 2 years, 10 months ago by SeeJaneB. Reason: change after proofreading
    • This topic was modified 2 years, 10 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

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