• Hello,

    I can clean my wordpress from malware and its work corectlly but after some time the problem comes back and redirects appear. How to fix it?

    I can check my website Google Page Speed

    An DNS error occurred while troubleshooting the problem with wwww.perrrrsik.org. Check the spelling of the host address and make sure the site is accessible from the public internet

    Best regards

    The page I need help with: [log in to see the link]

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  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    It looks like you may have pointers to the development address of your site in your database.

    Install the plugin “better search replace”.

    Search for https://az-serwer1828211.online.pro/lwownocanaprawanowa/ and replace with https://lwownoca.pl/.

    Be sure to backup your database first.

    Who is perrrsik.com? That doesn’t seem to exist. Is it part of the malware code. If it is then we don’t care about it anyway except to be glad it doesn’t work.

    Your own DNS looks okay… So-so anyway.

    What I’d do in your case is install the latest PHP version I can run. Shoot for 7.x but 7.2X seems to be problematic for some installs. That’s more likely due to theme or plugin issues but I’ve seen a few cases. 7.1 seems to work and 5.6 is very stable but deprecated.

    Once you’ve found the higher version you can run. Clear that Malware again.

    Install iThemes Security and WordFence. They work well together.

    Scan that site with WordFence and https://sitecheck.sucuri.net/

    Now call your host and have a chat with them about this recurring problem. You might have an infected neighbor on the host you’re on or there’s a security hole they need to plug.

    If I didn’t get some kind of helpful answer I’d probably just pick up and move to a different server there or even a different host if I got mad enough.

    What you are doing when you contact them is establishing a pattern where you might be able to say, “I’ve contacted you several times now about this issue”… helps even more if you keep good notes and records. Even more yet when you can tell them you did ‘such and such and this and that’.

    Another thought… I think CloudFlare has an edge server or two there in Poland. Why don’t you signup for CloudFlare and let them handle your DNS at least? That will hide your IP address anyway. It’s free.

Viewing 2 replies - 1 through 2 (of 2 total)
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