www.*.com is working but *.com isn’t

  • https://www.laatedaa.com links directly to my blog, however laatedaa.com will just make a blank white screen show up and the browser will say “Done”, even though nothing has loaded.

    I’ve noticed this white screen after I installed the Comment Numbering System plugin, by adding <?php echo gtcn_comment_numbering($comment->comment_ID, $args); ?> in line 30 of the comments.php of the Light 1.0 theme. I really need this plugin for a giveaway I am having on my blog. Before I installed this comment plugin, everything worked fine, both www. and *.com

    How can I make it so that people can also access my site via laatedaa.com? I think I may be losing visitors because of this. I have tested it on another computer on another network and it has this same problem.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi,

    Make sure that www and direct domain entry listed in the DNS file of your domain..if it is not then ask the hosting service provider to check..

    If it is listed then may be a propagation issue or you need to disable that plugin and remove that code..from comments.php

    Thanks,

    Shane G.

    Thread Starter Andrew

    (@itisme1760)

    The laatedaa.com seems to load but just with a blank screen and it says done. It isn’t the DNS fault as I have checked with this earlier.

    I don’t know why that plugin would do something like this.

    Thread Starter Andrew

    (@itisme1760)

    I’ve narrowed it down to the problem being with my theme. I’m using Light 1.0 at the moment. If I change it to another theme, my laatedaa.com works, but switching back to Light 1.0, laatedaa.com will show up blank.

    Any reason why this is? Or what piece of code might modify this? It’s not my plugins.

    I thought it was an .htaccess problem.

    maybe you can try htaccess to redirect domain.com to www.domain.com

Viewing 4 replies - 1 through 4 (of 4 total)
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