WSoD after press “Edit” in pages section

Hi there,

It seems that conflict testing didn’t help, let’s see if there are errors on the WooCommerce Logs and browser console. Kindly provide us the following:

• System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
• Fatal Error Log: Share a copy of any fatal error log found under WooCommerce > Status > Logs (if available).
• Developer Console: Right-click on the page or press F12 on the keyboard and select “Inspect” (this option will show up on most browsers). In the developer tools that will pop up you should see a “Console” tab. From there, please send us a screenshot of what’s being displayed using a tool like https://snipboard.io/.

Thanks!

Hello Mr. Mirko,

Sorry for the christmas delay.

I resolved the first problem (WSoD) whit the plugin “Classic Editor”, but now, I have the error “too many redirects” (ERR_TOO_MANY_REDIRECTS) in my page every time that I activate the WooCommerce’s plugin.

You’ll can see the require info below (thank you so much for your help):

>>> WOOCOMMERCE STATUS <<<<

`
### WordPress Environment ###

WordPress address (URL): https://pagos.setiznic.com
Site address (URL): https://pagos.setiznic.com
WC Version: 6.0.0
REST API Version: ? 6.0.0
WC Blocks Version: ? 6.3.3
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.9.4
Log Directory Writable: ?
WP Version: 5.8.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.27
PHP Post Max Size: 516 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.80.0
OpenSSL/1.1.1m

SUHOSIN Installed: –
MySQL Version: 5.7.21-21
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.0.0
WC Database Prefix: wpnj_
Total Database Size: 111.49MB
Database Data Size: 107.45MB
Database Index Size: 4.04MB
wpnj_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpnj_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpnj_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpnj_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpnj_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpnj_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpnj_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpnj_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpnj_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpnj_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpnj_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpnj_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpnj_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpnj_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpnj_actionscheduler_actions: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wpnj_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpnj_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpnj_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpnj_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpnj_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpnj_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wpnj_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wpnj_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpnj_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpnj_loginizer_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpnj_options: Data: 7.48MB + Index: 0.08MB + Engine InnoDB
wpnj_postmeta: Data: 70.52MB + Index: 1.92MB + Engine InnoDB
wpnj_posts: Data: 28.48MB + Index: 0.31MB + Engine InnoDB
wpnj_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpnj_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpnj_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpnj_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpnj_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpnj_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpnj_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpnj_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpnj_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpnj_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpnj_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpnj_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpnj_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpnj_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpnj_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpnj_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpnj_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpnj_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpnj_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpnj_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpnj_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpnj_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 69
custom_css: 2
customize_changeset: 10
elementor_library: 8
elementor-hf: 1
nav_menu_item: 7
page: 8
post: 2
product: 2
revision: 1689
wpforms: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (11) ###

All-in-One WP Migration: by ServMask – 7.51
Starter Templates: by Brainstorm Force – 3.0.11
Autoptimize: by Frank Goossens (futtta) – 2.9.3
Classic Editor: by WordPress Contributors – 1.6.2
Elementor Pro: by Elementor.com – 3.5.1
Elementor: by Elementor.com – 3.5.0
Elementor Header & Footer Builder: by Brainstorm Force
Nikhil Chavan – 1.6.5

Metricool: by Metricool – 1.12
Premium Addons for Elementor: by Leap13 – 4.7.5
WooCommerce: by Automattic – 6.0.0
Smush: by WPMU DEV – 3.9.2

### Inactive Plugins (0) ###

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: ? Page not set
Cart: ? Page not set
Checkout: #407 – /
My account: ? Page not set
Terms and conditions: ? Page not set

### Theme ###

Name: Hello Elementor
Version: 2.4.2
Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 42
Oldest: 2021-11-30 19:50:31 -0600
Newest: 2021-12-26 10:49:55 -0600

### Status report information ###

Generated at: 2021-12-26 11:03:42 -06:00

>>> WOOCOMMERCE LOGS* <<<<

2021-12-21T05:58:05+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 61440 bytes) en /home2/setiznic/pagos.setiznic.com/wp-includes/wp-db.php en la línea 2022

*About this, the same day I modified the “wp-config.php” file for increase the PHP memory using this code line: define( ‘WP_MEMORY_LIMIT’, ‘256M’ );

>>> CONSOLE SCREEN CAPTURE <<<<

Error page console: https://snipboard.io/G4het1.jpg
Correct page console*: https://snipboard.io/zcnLFS.jpg

*The “Correct page” is with Woocommerce’s plugin deactivated

Regards.

Hi @filemoneagarcia1!

Thank you for sending the System Status; it is helpful.

I can see that you don’t have installed any of the required WooCommerce pages.

Please try creating them and see if it helps to solve the issue.

You can do this by going to WooCommerce > Status > Tools, searching for the Create default WooCommerce pages option, and clicking the Create Pages button.

More about WooCommerce pages here:
https://woocommerce.com/document/woocommerce-pages/

Let us know how it goes!

`Thanks Juan.

I will do it, when I have the results I’ll comment you.

Regards.

@filemoneagarcia1

Thanks for keeping us posted.

We look forward to hearing from you.

Hi there,

We haven’t heard back from you in a while, so I’m marking this thread as resolved.

Hopefully, the provided information was helpful, and you solved the issue. If you have any further questions, we recommend creating a new one.

Cheers!