• Resolved Dominic

    (@dompan)


    Hi.
    I had to do a restore of my WP site. I didn’t chose to restore the plugins though, because I wanted to keep my WSDesk settings. When I did the restore, the plugin was still there, and all my settings. But the problem is that I can’t find the page for WSDesk, so I cant add it to my menu. I remember the page was named “Support”. (https://dbot.se/support)
    I tried to uninstall the plugin, and also removed all the tables in the DB:
    wp_ wsdesk_settings 7
    wp_ wsdesk_settingsmeta
    wp_ wsdesk_tickets 0
    wp_ wsdesk_ticketsmeta
    Then I reinstalled and the settings were gone, but the wizard didn’t start. And there was no page added. Is it possible to start the wizard manually?

    One option is to do a recovery from the same backup as last, this time with the plugins. But I want to avoid that because I have managed to do some time consuming thing since that backup.

    Any ideas?

    • This topic was modified 7 years, 4 months ago by Dominic.
    • This topic was modified 7 years, 4 months ago by Dominic.

    The page I need help with: [log in to see the link]

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Viewing 3 replies - 1 through 3 (of 3 total)
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