WS-Form stopped working: wsf_form_json_config is not defined

  • Resolved dejudicibus

    (@dejudicibus)


    5 years, 5 months ago

    Since yesterday WS-Form stopped working. The error on the console is:

    
Uncaught ReferenceError: wsf_form_json_config is not defined
    at $.WS_Form.get_configuration (ws-form.js?ver=1.4.42:317)
    at $.WS_Form.render (ws-form.js?ver=1.4.42:189)
    at HTMLFormElement.<anonymous> (ws-form-public.js?ver=1.4.42:2539)
    at Function.each (jquery.js?ver=1.12.4-wp:2)
    at a.fn.init.each (jquery.js?ver=1.12.4-wp:2)
    at HTMLDocument.<anonymous> (ws-form-public.js?ver=1.4.42:2530)
    at i (jquery.js?ver=1.12.4-wp:2)
    at Object.add [as done] (jquery.js?ver=1.12.4-wp:2)
    at n.fn.init.n.fn.ready (jquery.js?ver=1.12.4-wp:2)
    at a.fn.init.n.fn.init (jquery.js?ver=1.12.4-wp:2)

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter dejudicibus

    (@dejudicibus)

    The problem was solved by adding AFTER the shortcode a block of code

    
  <hr class="dashed" />
  <h3 class="profile">Per accessibilità</h3>
  <p class="profile">
  Nel caso il modulo non funzioni o si abbiano problemi di accessibilità 
  (non vedenti o simili), si prega di scrivere a 
  <a href="mailto:[email protected]" 
  rel="noopener">[email protected]</a>. Grazie.
  </p>

    but I have no idea why.

    • This reply was modified 5 years, 5 months ago by dejudicibus.
    Plugin Author Mark Westguard

    (@westguard)

    @dejudicibus it appears a script on your site called cookiebot is causing the problem. I ran some tests and when I removed that script it allowed the Javascript to run on your pages again.

    If you have any additional questions feel free to contact us directly at support at wsform.com and we can investigate further for you.

    Many thanks!

    Mark

    Thread Starter dejudicibus

    (@dejudicibus)

    Thank you very much. Your support was really precious.

    Plugin Author Mark Westguard

    (@westguard)

    You are very welcome!

Viewing 4 replies - 1 through 4 (of 4 total)
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