Wrong weight counting

  • Resolved rybarova

    (@rybarova)


    1 year, 8 months ago

    Helo, in my eshop is a delivery price based on weight of items. That worked well until I used your plugin. Now an increment of a new units does not affect to weight – everything is counted like 1 item.

    For example:
    I have box with fish and the 1 box weights 5 kg. When I increment fish to 10-15kg etc, the weight for delivery is still 5kg.

    Can you fix that problem?

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  • Plugin Support Tomasz WP Desk

    (@tomaszwp)

    Hello @rybarova

    I am sorry but the plugin settings are not correlated with the Weight field in the Shipping tab. This means that our plugin will not be a good solution if shipping is calculated based on the weight of the product.

    Plugin Support Tomasz WP Desk

    (@tomaszwp)

    I am marking this topic as resolved as we have not received any new replies. Please let us know if you need our help again.

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