Wrong user name

  • Resolved Art Project Group

    (@artprojectgroup)


    4 years, 1 month ago

    Hi, we use your great plugin in a lot of websites, but we detect a strange issue in a website.

    Sometimes when a user login in the website he sees the public name of another user of the website, not yours. Are user sessions mixed? We think that problem was generated by ESI, but after deactivating it the owner has reported the same issue again.

    What happens? Which is the solution?

    Awaiting your soon answer.

    Kind regards.

Viewing 11 replies - 16 through 26 (of 26 total)
  • Thread Starter Art Project Group

    (@artprojectgroup)

    We have disabled ESI and cache login user from some days ago and we have the issues described ??

    Header:
    X-litespeed-cache: hit

    What happens?

    Kind regards.

    Thread Starter Art Project Group

    (@artprojectgroup)

    For your information, it’s a WordPress multisite.

    Kind regards.

    Thread Starter Art Project Group

    (@artprojectgroup)

    Any update?

    Kind regards.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    is the site in problem is the primary site or subsites ?

    also please check

    1. in network plugin setting -> “Use Primary Site Configuration” is ON or OFF ?

    2. if it’s not primary site , then please set 1 to OFF so subsite can apply its setting

    3. if you completely disable cache plugin , do you see cache hit ?

    because I will expect it to show as x-litespeed-cache-control: no-cache on login user on subsites as I just tested it and it works that way

    Best regards,

    Thread Starter Art Project Group

    (@artprojectgroup)

    We detected the issues in the primary sites. We don’t know if secondary sites has the same issue, sorry.

    The option “Use Primary Site Configuration” is in OFF.

    It’s the primary site.

    Logged user show x-litespeed-cache-control: no-cache and you can see a wrong user in the theme top bar. For example my user public name is Art Project Group and I seeing now Redacción in top bar and https://www.lagradaonline.com/account/edit-account.

    Kind regards.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    but if it shows x-litespeed-cache-control: no-cache , that means the page is NOT cached at all and is dynamically generated by WordPress

    I can not even think any possible reason for such case.

    1) if you disable LSCWP , how does it go ?

    2) if you reset to default setting , how does it go ?

    Best regards,

    Thread Starter Art Project Group

    (@artprojectgroup)

    Sorry, but we can’t disable LSCWP or reset to default settings in this website ??

    Did you see the report number RPGBEHEL from 02/09/2021 06:56:16?

    Kind regards.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    yes , I registered an account there , and I do see x-litespeed-cache-control: no-cache now

    how can I see other user’s name in it ?

    Best regards,

    Thread Starter Art Project Group

    (@artprojectgroup)

    I need only open a post like https://www.lagradaonline.com/primer-equipo/espanyol-mallorca-lider-laliga-smartbank, or open My Account: https://www.lagradaonline.com/account/edit-account.

    Kind regards.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Please create a ticket by sending mail to support at litespeedtech.com , we will investigate it further

    Best regards,

    Thread Starter Art Project Group

    (@artprojectgroup)

    Opened with subject AA: qtwrk.

    Awaiting your soon answer.

    Kind regards.

Viewing 11 replies - 16 through 26 (of 26 total)
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