Wrong user enrolled?

  • Resolved Deleyna

    (@deleyna)


    4 years, 9 months ago

    I’ve been using Moowoodle for a long time now. Love it. However, just since the last update, I’ve got a problem where some of the wrong users are being enrolled into classes. I haven’t been able to see a pattern yet, other than that it started after the update.

    Anyone else seeing this? The enrollments are being created…they’re just the wrong people. I’m not sure it is 100% of the time yet. I’m still researching. It is an active site, so I’m in over my head with February classes starting.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter Deleyna

    (@deleyna)

    FYI – our site is busy enough that I was able to trace this back to the 2.0 update on WooMoodle. Anyone enrolled before that was fine, anyone after it was wrong.

    I restored back to an older version and it is working again. We don’t get the emails…but the correct students get into class.

    What caused me to miss this for so long is that our classes start on the first of the month — or in this month’s case…today. Each enrollment WAS enrolling a student into a class. I did have 1 that got into the wrong class…which confuses me completely. But the others were all in the right class, just the wrong students.

    Hope this helps on your end.

    @deleyna All the issues have been resolved with the latest update. We also have added the bulk purchase feature with it.

    I sincerely, apologize for the delay in response. We redeveloped the plugin fora better user experience.

    Thank you.

    Thread Starter Deleyna

    (@deleyna)

    Excellent! I look forward to trying it! I’m still seeing 2.1 as the latest version. When I see the update to 2.2, I’ll try it!

    • This reply was modified 4 years, 9 months ago by Deleyna.

    @deleyna
    2.1 is the latest version.

    But in order to avail of the auto-enrolment feature, you will need to use this plugin(MooWoodle Moodle) on your Moodle site along with this plugin on WordPress instance. That plugin is also free. But please follow the documentation carefully.

    It also sends you an email with the Moodle site’s access after the successful purchase of a course (Kindly follow the documentation).

    Thank you.

    Thread Starter Deleyna

    (@deleyna)

    Ah! Thanks. That’s what I’d missed. So that explains the wrong user being enrolled.

    So there is a way to NOT require user to click a link, right?

    Great! That’s exciting to me. I will test this ASAP. I will be so happy if we can still use your plugin. It has been working well for us until this.

    Thank you!

    • This reply was modified 4 years, 9 months ago by Deleyna.
    Thread Starter Deleyna

    (@deleyna)

    Just a follow on, we have had to switch to competitor’s plugin. This new process will not work for us. I’m sad to leave, and wish you well.

Viewing 6 replies - 1 through 6 (of 6 total)
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