Wrong trial payment

  • Resolved GalinaBublik

    (@galinabublik)


    8 years ago

    Trial payment set to “0”
    But client got notification from authorize: https://take.ms/OtRuh
    Found line in code
    “//what amount to authorize? just $1 to test
    $amount = “1.00”;”
    in class PMProGateway_authorizenet method authorize

    Can this code set wrong amount???

Viewing 2 replies - 1 through 2 (of 2 total)
  • Travis

    (@travislima)

    Hi @galinabublik,

    Thank you for getting in touch with us, usually what happens in cases like this is the payment gateway charges a test amount. It would appear in this case that the test amount is $1. This is just a test charge to ensure the users card who recently signed up is valid.

    The payment gateway will usually reverse the charge in a few days. We do not really have much control over this unfortunately.

    I hope this makes sense, let me know if you have any further questions. Have a great day!
    Trav

    Plugin Author Jason Coleman

    (@strangerstudios)

    Note that it’s an authorization only (not a charge) and we reverse it ASAP. Not sure why users are getting emails about that. Perhaps you can adjust things in the Authorize.net settings. You can leave emails to PMPro.

Viewing 2 replies - 1 through 2 (of 2 total)
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