Wrong total price in email

  • Resolved mikekustom

    (@mikekustom)


    5 years, 4 months ago

    Hi! I’m using wpforms for selling a service but total price is wrong when I send the email confirmation (shows 0 price). In site works fine and I can get correct price.

    I have a conditional option enabled in some checkboxes fields maybe this could be the problem.

    Can you help me with this?

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  • Hi mikekustom,

    I ran a quick test including a couple of Checkbox Items fields (one of which was conditional), but haven’t been able to replicate the issue you described.

    However, we did fix a bug along these lines within the last couple of months — when you get a chance, could you please make sure that WPForms is fully up to date on your site? If it helps, we’re currently on version 1.5.3.1 .

    If everything is up to date and you still see the issue, next please reach out to our private support at https://wpforms.com/account/support/. That is where we provide in-depth support for our paid license users (I’m assuming you have a license with us since you can see these pricing fields ?? ).

    Thanks! ??

Viewing 1 replies (of 1 total)
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