Wrong Subtotal calculation

  • Resolved vishal1988

    (@vishal1988)


    7 years, 8 months ago

    Hello,
    we have issue with the plugin it affect our normal default country also.
    It affect on the zone which we have not added for the the currency change of default country but it still affect on it.
    When i disable this plugin it works perfectly.
    we have getting issue in the my box and checkout subtotal value increased by 0.01
    when there are multiple quantity of the product in cart.
    This is our website
    https://thebigfruit.com/
    we are getting issue for the both of the products
    Also we have many more products on the demo server you can also check there we have same issue there.
    https://180.211.106.98/thebigfruit/boosted-oral-health/
    Please help us to solve this issue as it affect in all the way it causes in the invoice and the order listing and detail page display wrong price
    As we are just live now please help us as soon as possible.
    we also have install your paid addon for the dynamic exchange rate.

    Thanks
    The Bigfruit Team

    • This topic was modified 7 years, 8 months ago by vishal1988.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Oscar Gare

    (@oscargare)

    Hi,
    I do not understand the problem fully. It’s strange that the increment affects to your normal default country because for the normal default country the “price based on country” isn’t loaded, unless you have added your normal default country to a zone.

    If the increase is small, and you are basing prices on the exchange rate, the 0.01 increment may be due to the number of decimals in the exchange rate.

    Can you give me a detailed example of the problem that includes your exchange rates and prices?

    Regards,
    Oscar.

    • This reply was modified 7 years, 8 months ago by Oscar Gare.

    Hey Oscar,

    we are having a problem with the subtotals in one of our shops. After the exchange rate is applied, the calculation goes on with more than 2 decimal numbers. If someone orders 100 pieces of something the listing is wrong and the invoice in the end too. See my screenshot.

    wrong calculation in woocommerce cart

    What can we do? The customers CRM system sees these orders as errors because it checks 2.25 CHF * 10000. I would also say 22.500 CHF is correct, but the cart and invoice in the end says 22.465,34 CHF

    • This reply was modified 7 years, 8 months ago by zauberware.
    Plugin Author Oscar Gare

    (@oscargare)

    Hi,
    This is a bug in WooCommerce that affects to default prices too.

    If your product’s price is 22.34 and you have set 0 decimals in WooCommerce general settings, your product’s price looks at frontend as 22. If you add 10 products to your cart the total line item is 223 instead of 22*10 = 220.

    I can add a patch to my plugin to solve problem with prices calculates by exchange rates, but the bug stills for manual prices (WooCommerce default prices included).

    I’ll fix it in next release.

    Thanks for feedback.

    • This reply was modified 7 years, 8 months ago by Oscar Gare.
    Plugin Author Oscar Gare

    (@oscargare)

    Hi, Fixed in 1.6.11.

    Hello.
    As soon as I updated to 1.6.11, WooCommerce Price Based on Country started working wrong.
    All goods in the shop have the On Sale status (the On Sale pics appeared next to each picture of the goods), each the good has the two prices (one price is strikethrough and placed higher, another price is regular and is placed lower).
    It looks like the On Sale price is filled in the same price as the Base price.
    You may see the problem here https://menaco.by/product-category/tovary-dacia.
    Please advise me how to cover the problem.

    Plugin Author Oscar Gare

    (@oscargare)

    Hi @wideroadby,
    thank you so much for your feedback.
    I have found the problem and it’s fixed in 1.6.12.
    Let me know if you have any problem.
    Regards,
    Oscar.

    Hi Oscar,

    Thank you very much for your prompt fixing.
    WooCommerce Price Based on Country is the best again.

Viewing 7 replies - 1 through 7 (of 7 total)
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