Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @fabioii

    Thank you for reaching out and I am happy to assist you with this.

    Can you please disable the settings one by one in Performance>general settings, save the settings and purge the cache after each setting is disabled and see which one might be causing the issue?

    Thanks!

    Thread Starter fabioii

    (@fabioii)

    Hey Marko

    Thanks for the answer. I disabled all settings but nothing changed. At the top is the message “The plugin is currently disabled. If an option is disabled it means that either your current installation is not compatible or software installation is required.” but it doesn’t seem to help. The weird thing is that if i disable W3 Total Cache via the “installed plugins” menu everything works fine again…

    I am really confused

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @fabioii

    Thank you for your feedback.

    Can you please confirm that the W3TC is currently disabled? Also, are you using any other plugin for optimization or Lazyloading?

    Thread Starter fabioii

    (@fabioii)

    Hey Marko

    “Also, are you using any other plugin for optimization or Lazyloading?” that was the Problem. Unfortunately, I had forgotten that Avada also has options for optimization. I found out that the problem was an Avada option called “CSS Compiling Method”. After deactivating the option everything works.

    If someone else has this problem with the “Avada” theme, you can find this option under options > performance

    Thanks for your help Marko <3

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @fabioii

    You are most welcome!

    We would really appreciate it if you could take a minute and post a review here. This will help us to continue offering a top-notch product to users.
    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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