Wrong Review Count

  • Resolved jorpdesigns

    (@jorpdesigns)


    5 years, 5 months ago

    The count still shows one review even after deleting all the reviews, recalculating counts and clearing cache.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Gemini Labs

    (@geminilabs)

    Did you clone this page from another page?

    Thread Starter jorpdesigns

    (@jorpdesigns)

    No I did not. Created page from scratch.

    Plugin Author Gemini Labs

    (@geminilabs)

    Please go to the WordPress Admin > Site Reviews > Documentation page and follow the steps in the “Contact Support” section to contact me directly.

    If you can also include any other information that you think might be useful. For example:

    1. Did you delete the reviews in the standard way from the WordPress Admin or did you edit the database directly?
    2. Did you previously attempt to import 3rd-party reviews?

    Also something to try:

    1. Create a new review
    2. Assign it to the page that shows the incorrect review count
    3. Hit the “Recalculate counts” button on the Site Reviews Tools page
    4. Delete the Review

    Thread Starter jorpdesigns

    (@jorpdesigns)

    I tried what you suggested and it worked.

    Thanks!

    Plugin Author Gemini Labs

    (@geminilabs)

    Great! v3.6 when released should fix these types of issues.

Viewing 5 replies - 1 through 5 (of 5 total)
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