Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @sellernine,

    The report will show donations with a status of Complete for a time period, like the month of July (see this screen video). Do your donations have a status of Complete? Are you using GiveWP version 2.7.3?

    Thread Starter sellernine

    (@sellernine)

    Yes its complete

    it’s coming due to, When you set to send a report on 1st day of every month
    Now its July 1st – August 1st

    Its skips July 1st?

    What do you think?

    @sellernine Since this is regarding the paid add-on Email Reports , the moderators of this forum require that all inquiries about paid products happen elsewhere. Please use the Priority Support page for your inquiry and they’ll get back to you very soon: https://givewp.com/priority-support.

    Plugin Support Matheus Martins

    (@matheusfd)

    Hey @sellernine,

    As Michael said, the Email Reports is a premium add-on and we are not allowed to support them here in the public forum. However, we are more than happy to support you in the priority support.

    You can access it here https://givewp.com/priority-support and send all the details for the issue and we’ll jump on it!

    Your success with online donations is our number one priority.

    Looking forward to helping you get to the bottom of this!

Viewing 4 replies - 1 through 4 (of 4 total)
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