Wrong price format in Invoice

  • Resolved salman96

    (@salman96)


    7 months ago

    The price format in the invoice is wrong. Your plugin was working good before. When an invoice has multiple items, each row should have exact price of the product. The cart discount and order discount confuses up the customers.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi salman96,

    Thanks for reaching out.

    Our plugin is designed to display the ‘cart discount’ and ‘order discount’ on the invoice generated if they are present on the WooCommerce order edit page. To help us comprehend the issue better, could you please share a screenshot of the WooCommerce order edit page of the order you are facing an issue with, along with its corresponding invoice? Please ensure that any sensitive information on the screenshot and invoice is masked before uploading them here.

    You may share the details via this link if you have any privacy concerns.

    Thread Starter salman96

    (@salman96)

    Hi

    Can you please share snippet to disable Cart and Order discount? It’s resulting in abnormal item values eventhough the total values are correct. Your plugin was working perfectly before Cart and Order discount.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi salman96,

    As we are communicating on ticket 67641 in WebToffee support, we will be closing the ticket here – please feel free to follow up on the ticket you have with us if you have concerns.

Viewing 3 replies - 1 through 3 (of 3 total)
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