Wrong price displaying after GST setup

  • Resolved dellindia

    (@dellindia)


    1 year, 6 months ago

    Dear Team,

    Looking for help Product prices in Shopping Cart, Subtotal, View Cart, and Cart totals are displayed incorrectly which are entered with the option “Yes, I will enter prices inclusive of tax”. The following images will explain it much better.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter dellindia

    (@dellindia)

    In Image below you can see the exact price which is Rs.1,131.97?incl. of Tax and the same price should be displayed on all pages.

    View post on imgur.com

    Thread Starter dellindia

    (@dellindia)

    In image below you can see the price is changed from Rs.1,131.97?to Rs.1,131.98?which is the error I am talking about.

    View post on imgur.com

    Thread Starter dellindia

    (@dellindia)

    In image 3 you can see the price is?Rs.1,131.97?in total it is showing correctly and it is showing correctly because the buyer is from Maharashtra and the seller is from Telangana?IGST?is collected.

    View post on imgur.com

    In image 4 you can see the price is now?Rs.1,131.98?in total which is showing incorrectly & it is showing because the buyer is from Telangana and the seller is also from Telangana?CGST?and?SGST?is collected.

    View post on imgur.com

    Thread Starter dellindia

    (@dellindia)

    View post on imgur.com

    So I am requesting some help to fix and show the prices entered inclusive of tax should be the same on all the pages and in IGST, CGST, and SGST.

    it is happening in all the themes i have tested

    i have not installed any other plugins

    sorry for creating too many threads i apologies for it

    Saif

    (@babylon1999)

    Hello @dellindia,

    Thank you for the detailed explanation and screenshots!

    The inconsistency in prices is because of the default customer location and enabling “tax-inclusive” settings.

    When a customer lands on a product, WooCommerce doesn’t yet know to what tax they’re subjected so it assumes it’s whatever you’ve set up in the general setting here:


    Link to image: https://d.pr/i/RrSOvd

    Therefore, the accurate price will be calculated once the customer enters their billing/shipping address, or if they have already logged in with a stored address in their account.

    Regarding why certain taxes should or should not be calculated, this can be determined by the shipping class assigned to the product.

    You can locate your shipping classes in WooCommerce > Settings > Tax.


    Link to image: https://d.pr/i/p9JT9L

    You can check this guide to learn more about how tax classes work: https://woocommerce.com/document/setting-up-taxes-in-woocommerce/


    Let us know if you have any other questions. :?)

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Wrong price displaying after GST setup’ is closed to new replies.