Wrong price displayed on the Abandoned Cart Email

  • Resolved Jed

    (@jerrald)


    5 years, 7 months ago

    Good day. Just want to ask for assistance regarding to the issue that I encountered. Abandoned Cart email that was sent to the user displayed the wrong price.

    Kindly see the attached image here – https://pasteboard.co/ItoHilY.png

    The product price is supposed to be 300 each but in the line total of the Abandoned Cart it is 200 each.
    I’m suspecting that it’s not compatible with the current version of Woocommerce , they released a new version last week and I updated it immediately.
    If so, expecting to a new update from your plugin soon. Thanks and God bless!

Viewing 1 replies (of 1 total)
  • Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @jerrald,

    I apologize for the delay in response.

    Thank you for providing the screenshot.

    I tried to replicate the issue you mentioned above with the latest version of WooCommerce but I am unable to replicate the same at our end. The product price and the total price is displaying correctly.
    See this screenshot: https://www.screencast.com/t/GR88MHmJ

    Yesterday, we have released an update 5.5.1 of our Abandoned Cart Lite plugin by making some necessary changes with the latest version of WooCommerce plugin. Can you please update our plugin to its latest version and check whether still, you are facing the same issue or not?

    If still, the issue is occurring then kindly share the product URL with us so that we will abandon a cart on your site and see what is displaying in the abandoned order?

    Please check and let us know the result.

    Regards,
    Priyanka Jagtap

Viewing 1 replies (of 1 total)
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