Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Shawn

    (@shawnogordo)

    I have forwarded your issue with Subscribe by Email to the Blubrry dev team. They will look into it, and we’ll get back to you as soon as possible.

    Thread Starter aamirmehta

    (@aamirmehta)

    I haven’t heard back from anyone from the Blubrry dev team.

    Plugin Support Shawn

    (@shawnogordo)

    Sorry for the inconvenience. I have contacted the dev team again and let them know you’re still waiting for a response.

    Thread Starter aamirmehta

    (@aamirmehta)

    Shawn – Do you work for Power Press? Isn’t there any way I can contact them directly?

    Plugin Author Angelo Mandato

    (@amandato)

    Hello @shawnogordo,

    Sorry for the delay but we are still investigating what happened. We will let you know once we figure out why the wrong episodes are appearing in your listing on Blubrry.

    Thanks,
    Angelo

    Thread Starter aamirmehta

    (@aamirmehta)

    Angelo,

    Just for clarity, it is actually the wrong podcast and its episodes appearing in the email notification of new episodes (as we used the ‘subscribe via email’ link)

    Thread Starter aamirmehta

    (@aamirmehta)

    Angelo,

    It’s been 2 weeks since you last promised to investigate the issue. Can we get some updates on this?

    This has become really frustrating. I’ll appreciate a definitive answer on when we can expect a resolution.

    Thanks.

    Plugin Author Angelo Mandato

    (@amandato)

    Hello @aamirmehta,

    We have been monitoring this. I personally have subscribed to your podcast by email (link: https://www.subscribebyemail.com/ninedotsweb.com/feed/podcast) and I have received the emails for the correct show. I think perhaps you are subscribed to the wrong show, I am not sure why but the easiest solution for you may be to use the unsubscribe option in the email you are getting, then go to your subscribe by Email URL : https://www.subscribebyemail.com/ninedotsweb.com/feed/podcast and try to re-subscribe.

    Otherwise, please forward me the latest email you received incorrectly, cio [at] rawvoice dot com I can follow the unsubscribe link and remove the show in question from your account, then you can go to https://www.subscribebyemail.com/ninedotsweb.com/feed/podcast to subscribe to your show.

    Thanks,
    Angelo

    Thread Starter aamirmehta

    (@aamirmehta)

    Angelo,
    I have forwarded the email to you. Subscribing by email through the blubrry link takes us to the correct show https://subscribebyemail.com/ninedotsweb.com/feed/podcast/ so i can’t see subscribing to the wrong show happening with multiple email addresses and multiple people here experiencing the same issue.

    Also, please note that i only got one email for the wrong episode, and nothing after that. and that there is only one episode listed on blubrry directory even though there are 4 episodes published.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Wrong podcast episode received after subscribing by email’ is closed to new replies.