Wrong password

  • Resolved CamZL1

    (@danishhaidri)


    4 years, 6 months ago

    Why does Wordfence keep messing up the login information now and then? Ever for the websites, I am logged into, I will get a pop-up message to log back in. Same username and password. However as soon I press the login button it gives wrong password error! Then I have the CLI the website, disable WF Plugin and log in again using exactly the same information and I am in.

    This problem only happens with one of my websites, but why???

Viewing 1 replies (of 1 total)
  • Plugin Support WFAdam

    (@wfadam)

    Hello @danishhaidri and thanks for reaching out to us!

    Have you had this issue in multiple browsers? I am wondering if its just a cache issue. Try another browser just to test this. If that is not the issue, can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    I’ll take a look at your tables to make sure they are correct.

    Thanks!

Viewing 1 replies (of 1 total)
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