Wrong Order number

  • Hi.

    I renumerated order numbers with Booster for Woocommerce plugin. However, thank you page Order Number shortcode continues returning the old number. At the same time, the Order Confirmation table returns the correct number. So there are both correct and wrong numbers returned. Could you please fix that?

    • This topic was modified 4 years, 8 months ago by assa123.
Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Support mivtt

    (@mivtt)

    Hi @assa123

    Thank you for contacting us.

    We will check this problem, please kindly wait.

    Best regards.

    Plugin Support mivtt

    (@mivtt)

    Hi,

    Can you capture your settings? and the error photos. we checked with Booster for Woocommerce plugin, it seems to be fine https://prnt.sc/rpb527

    Best regards

    Thread Starter assa123

    (@assa123)

    Hi!

    Here are Booster Setting
    https://prnt.sc/rpcu8p
    And here are the Thank you page output
    https://prnt.sc/rpd77e

    You can see the first shortcode returns the original number.

    As a side issue, we noticed that when WordPress Customizer is closed the website URL is appended with ?customize_changeset_uuid=00000000000000
    We narrowed it down and found that if Thank You plugin is deactivated then it works well again. Please check this one too

    Plugin Support mivtt

    (@mivtt)

    Hi @assa123

    Thank you for notifying us your problem.

    We will check the problems on our site and let you know as soon as possible. Please kindly wait.

    Best regards.

    Plugin Support mivtt

    (@mivtt)

    Hi @assa123

    Here is the fixed version that helps solving your first problem. Let us know the result.
    For the second issue, please wait for our next updates.

    Best regards

    Thread Starter assa123

    (@assa123)

    Thank you so much!

    Plugin Support mivtt

    (@mivtt)

    Hi @assa123

    You are welcome. Feel free to ask if you need any help.

    Best regards.

    Thread Starter assa123

    (@assa123)

    Hi! Any news on the update regarding URLs yet?
    I’m afraid if this cause any problem with SEO.

    Thanks

    Plugin Support mivtt

    (@mivtt)

    Hi @assa123

    We haven’t updated that job up to now. We will keep working on it and update it after some existing urgent projects. Thank you for your patience in waiting for our work.

    Best regards

    Thread Starter assa123

    (@assa123)

    Hi! Was the fixed version implemented into the plugin update?
    I updated the plugin and there’s the same issue – wrong order number is shown.
    Please include the fix you did for me into the plugin.

    Thanks

    Thread Starter assa123

    (@assa123)

    Also, I have noticed there is a similar issue with Coupon value display.
    The coupon value is displayed in format xxxUSD, but I had added a custom currency label with Booster for Woocommerce (It’s more appropriate on local market). The problem is that coupon value is still displayed in the old way. Is it possible to display the new currency label or at least to add my own label again?

    Thanks a lot for your support!

    Plugin Support mivtt

    (@mivtt)

    Hi @assa123

    We are sorry, we haven’t updated this problem yet. Thank you for your patience and kindly wait for the update.

    Best regards.

    Thread Starter assa123

    (@assa123)

    Please update. Thanks!

    Plugin Support mivtt

    (@mivtt)

    Hi,

    We are sorry, this feature hasn’t updated yet. If it is urgent, you can contact us for the feature request at [email protected].

    Best regards

    pononq

    (@pononq)

    the problem is urgent
    how to solve with the correct order number?

Viewing 15 replies - 1 through 15 (of 16 total)
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