Wrong member count?

  • KD

    (@diegelmannsj)


    6 years, 7 months ago

    On the members tab it shows ’16’, however there are only 7 members in the group? I’ve tried the tools->repair member count to no avail.

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  • Thread Starter KD

    (@diegelmannsj)

    Also noticed that it adds every user as an admin in the group, and if I try to remove them from the ‘Groups’ page, I get this error:

    You cannot remove all administrators from a group.

    An error occurred when trying to update your group details.

    Plugin Support BuddyBoss Support

    (@bbwpsupport)

    Hello @diegelmannsj,

    On the members tab it shows ’16’, however there are only 7 members in the group? I’ve tried the tools->repair member count to no avail.

    Could you change the Order By options to “Alphabetical” on group’s members page and see if it shows all 16 members into list too?

    Also noticed that it adds every user as an admin in the group, and if I try to remove them from the ‘Groups’ page, I get this error

    Could you create an admin account for me, and send in the login credentials so I can take a look? You can use [email protected] as the email address for the account. Please make sure to reference this support topic link at the time of emailing login credentials. Thanks!

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