• Resolved eddwood1

    (@eddwood1)


    Hello Support team,

    I build a produkt website for my customers. so I made a shortcut for categories on my side, but everytime when I klick the categorie button, it links me to the starting page, not to the produkts. What am I doin wrong? I can′t find the page /product-category.

    Thanks for help
    Alexander

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author ndre

    (@ndre)

    Hello @eddwood1,

    Do you have the [show_product_catalog] shortcode placed on your main catalog page or are you using a different integration method? Which one?

    Thread Starter eddwood1

    (@eddwood1)

    no, at the moment not on the main catalog page. And I use the shortcode [show_categories include=”21″]
    Thats the shortcode, what is shown behind the category in the backend.

    Plugin Author ndre

    (@ndre)

    Thank you for the information.

    So which theme integration method do you have selected in catalog general settings page?

    Thread Starter eddwood1

    (@eddwood1)

    Do you mean the layout mode? it is simple mode.

    Plugin Author ndre

    (@ndre)

    The simple mode doesn’t have category pages. You should switch to a different one to enable them.

    Thread Starter eddwood1

    (@eddwood1)

    a ok. Than I try a different one. Thanks for help.

    Thread Starter eddwood1

    (@eddwood1)

    OK, the link works now. But then the produkt is witout a picture.
    https://www.eddwood.com/products-category/lebensmittel/
    just a big orange box with the text below. When I klick the produkt direktly, it is normal.
    https://www.eddwood.com/albo/w13-kaffe/

    Plugin Author ndre

    (@ndre)

    So which integration method did you enable now? It looks like you have enabled the theme mode. In this mode it is displayed with your theme templates for custom post types, not with the plugin templates.

    If you want the categories to be displayed with the plugin templates you have to use [show_product_catalog] shortcode or the advanced mode.

    Thread Starter eddwood1

    (@eddwood1)

    :)) Yes it was the theme Mode. So I try the advanced mode.
    Thanks for the quick answers and help.

    Thread Starter eddwood1

    (@eddwood1)

    Is it possible that members can set comments under the product? I sell them not for real money, I sell them for rings (staff grativication) So sometimes I need to know, who is the first one.

    Plugin Author ndre

    (@ndre)

    Yes you will find the free reviews extension in the catalog extensions menu.

    Thread Starter eddwood1

    (@eddwood1)

    perfekt. Thanks again for very very quick help and answer:))

    Thread Starter eddwood1

    (@eddwood1)

    Hello ndre,

    how can I get a reminder, when someone left a message in the review? Like an email or so?

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Wrong link when klick on Kategorie’ is closed to new replies.