Wrong IP With Nginx Proxy Enable Server

  • Resolved Gaurav Ghosh

    (@huntereagle)


    10 months ago

    Hello Support,

    I am using latest version of woocommerce. My Website Using Cloudflare and Web Server: Apache with nginx proxy enabled. I am getting wrong ip in order detail. Without Cloudflare I get real ip. Is it possible to add some code within woocommerce, wp-config.php or .htaccess to get exact customer ip on order.

    I have activity log plugin enable that log correct ip on login. Please Provide me a suggestion to get real ip within the wordpress.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hey there, @huntereagle! Thanks for contacting us.

    While we can’t provide support for code customization as per our support policy. Still, if you need customization, we do our best to offer advice and direct you to appropriate resources.

    You can also visit the WooCommerce Facebook group or the #developers channel of the WooCommerce Community Slack. We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there too.

    I’m going to leave it open for a bit to see if anyone is able to chime in and help you out further.

    Have a wonderful day!

    Thread Starter Gaurav Ghosh

    (@huntereagle)

    Thanks, I am also a wordpress developer. I am new with nginx proxy so i asked same in support to get real ip behind on customer order. With Nginx Proxy cloudflare disabled. Woo work perfectly. If possible also add support to nginx proxy in feature version. I will join the same group for updates.

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello Gaurav Ghosh,

    Thank you for your reply.

    I understand that you’re working with an Nginx proxy setup and you are seeking a way to correctly capture the real IP address of customers on orders within WooCommerce, especially when not using Cloudflare.

    If you’re interested in having enhanced support for Nginx proxy in future versions, you can certainly submit a feature request. Our development team welcomes suggestions from the community, and your input as a developer would be particularly valuable. You can submit your feature request at the following link: https://woo.com/feature-requests/woocommerce/.

    We’re always looking to improve our products and appreciate the feedback from developers like yourself. Your active participation in the community and willingness to contribute helps us grow and tailor WooCommerce to meet the needs of all users!

    If you have any more questions feel free to respond.
    I am here to help!

    Best regards.

    Thread Starter Gaurav Ghosh

    (@huntereagle)

    Ok. I will submit feature request on woocommerce. Now I work without cloudflare proxy orange dns record. I am getting real ip on setup. Working Perfectly for Now.

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @huntereagle,

    We’re glad to hear that you’re able to work without the Cloudflare proxy orange DNS record and that you’re getting the real IP on setup. This is indeed a great step towards seamless operation.

    Meanwhile, I will mark this thread as resolved. Should you have further inquiries, kindly create a new topic here.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Wrong IP With Nginx Proxy Enable Server’ is closed to new replies.