Wrong “From:” Email

  • Hi guys,

    I have two questions for you regarding to Contact Form 7

    I was wondering why in the helping image it must be necessary to have the same email for sender and receiver:

    TO: has the email [email protected] AND
    FROM: must to have the same [email protected]

    I have test it, and yeah! there is no way to put
    FROM: [your-name] <[your-email]>

    It is not an error from the Helping Page. It happens to the plugin too.
    ——-
    The second question is: How can I change the color of the field names? I have tried it with <style> tag but it don’t work. And how could I change the Send button color as well?

    Regards

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @abladb,

    Regarding the screenshot where the same mail is displayed in both the To and From fields, you are right: the addresses should be different (maybe we need to update this screenshot in order to avoid user confusing). Usually a generic address of outbound and a monitored mail of inbound is placed. For example:

    To: [email protected]
    From: [email protected]

    This last address (no-reply) can be a real account created just for email sending purposes.

    Answering your other question about styles, please read Styling contact form in order to learn more.

    Best regards,
    Yordan.

    Thread Starter abladb

    (@abladb)

    As I have checked using the plugin it should be

    TO: our email, let’s say [email protected], and
    FROM: should be [your-name] <[your-email]>

    where [your-name] is the name given at the form field
    <label> Complete Name (mandatory)
    [text* your-name] </label>

    and where [your-email] is the email given at the form field
    <label> Email (mandatory)
    [email* your-email] </label>

    But I have tried [your-name] <[your-email]> and it takes out an error: Invalid mailbox syntax is used. I have read at the help section this is not correct because of ‘<‘ and ‘>’ then, why is it given as an option?

    Even I have tried it as just [your-email], but then it takes out: Sender email address does not belong to the site domain. And that’s the problem, the sender’s mail will never be from my site domain. Let me explain this with an example: You write a comment on my form, and your email is [email protected] . Your plugin only lets to say that you, with an email from my site domain is writing me. And that’s not correct.

    • This reply was modified 3 years, 11 months ago by abladb.
Viewing 2 replies - 1 through 2 (of 2 total)
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