Wrong email to customers

  • Resolved lordsurfer

    (@lordsurfer)


    5 years, 9 months ago

    Hi,
    after the try to make a reservation for an event, the customer gets an email, that he has NOT join the event.

    During he make the reservation, there is an empty pull down menu. I guess, that will cause the problem.

    What is the problem? I’ve checked all the settings…

    CU
    Jens

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Brian

    (@brianjessee)

    Hi,

    I can help out here.

    There is a bug with the translation files causing this.

    You can the following to fix it:

    By changing this:

    $this->plugin_name = $this->pluginName = _x( ‘RSVP’, ‘ticket provider’, ‘event-tickets’ );

    To this:

    $this->plugin_name = $this->pluginName = ‘RSVP’;

    on line 163 of this file:

    plugins/event-tickets/src/Tribe/RSVP.php

    it fixes it

    We will have it in our next release 4.10.1 scheduled for next week.

    Thread Starter lordsurfer

    (@lordsurfer)

    Hi Brain,
    Thanx for you support.
    I’ve made the changes, but there is no difference.

    Mail said, say still to agree NOT to join the event, the pull down menu is still empty.

    So: Overall no change anyway ??

    Jens

    Thread Starter lordsurfer

    (@lordsurfer)

    I’ve created an event for testing:
    https://www.getupstandup.de/event/test-event

    CU
    Jens

    Plugin Author Brian

    (@brianjessee)

    Hi,

    Can you please update to Event Tickets 4.10.1 and see if that resolves the issue for you.

    We did put a change in the plugin to resolve this issue and I am getting other reports it has fixed it for people.

    Thanks

    Thread Starter lordsurfer

    (@lordsurfer)

    Hi Brain,
    Yes, now it seems all fine. Now the correct mail is send.
    Only the amount of the RSVP is missing.

    Kartennummer
    6489
    Kartentyp
    Personen wollen STARBOARD testen
    K?ufer
    Jens von Gersdorff
    Sicherheits-Code:
    a48b8f2ad4

    But in this state it is useable.

    Thanx
    Jens

Viewing 5 replies - 1 through 5 (of 5 total)
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