Wrong Email

I’m trying to activate Security on a new site. I thought I had enough licenses, but when the software asked me to get more licenses to activate, I went ahead and upgraded my package to 20.

I ty to enter my key manually, but the software continues to try to update automatically, using the email address I used when budling the site, rather than the email address associated with my clean talk account.

2023-01-02 15:34:42: Access key validating: Access key is not valid. Key: .

2023-01-02 15:34:47: Service customization: SERVER_ERROR NO: 6 MSG: Unknown access key.

2023-01-02 15:34:53: Getting access key automatically: SERVER_ERROR NO: 11 MSG: Service has been disabled, please renew the license?https://cleantalk.org/my/[email protected]&product_id=4