Wrong e-mail sent

Hey,
Is it showing correctly in the backend? Have you cleared your cache?

Hannah

Hey,

It’s showing everything except the text. And the backend seems fine.

Can you send a screenshot of what you are seeing?

Ben

https://ibb.co/0QjWgy7 – backend.
https://ibb.co/GWzXLL8 – what the customer see.

• This reply was modified 5 years, 5 months ago by blueroses.

Hey,
There are muitutple email types. For example, There is a processing order, completed order, on hold order email. They are all similar but are sent based on the order status.

This: https://ibb.co/GWzXLL8 is the “processing order email”

and this looks like the invoice email: https://ibb.co/0QjWgy7

Try changing the email type to “processing” and editing that email.

Ben

Thank you so much ??