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Resolved sumt7
(@sumt7)

7 years ago
Hi there,
Since past couple day whenever I’m mentioning the url https://www.rtiwala.com or https://www.rti.link it’s automatically picking one of our post’s image ie https://rtiwala.com/wp-content/uploads/2017/11/Redcross.png

Whereas we want to set our logo as the permanent image whenever we put https://www.rtiwala.com on twitter or anywhere.

Have a look https://snag.gy/stIpaL.jpg

PS : I’ve also tried setting Home image from Social Meta Data as such

Proof: https://snag.gy/5pGOZl.jpg
No effects: https://snag.gy/KN9jtQ.jpg
- This topic was modified 7 years ago by sumt7.
- This topic was modified 7 years ago by sumt7.
The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Author arnaudbroes
(@arnaudbroes)

7 years ago

This looks fine to me – https://prntscr.com/h81739
Don’t forget to clear your browser’s cache whenever you make any changes.

You can use Facebook’s Sharing Debugger to troubleshoot issues with Open Graph meta.
https://developers.facebook.com/tools/debug/sharing

Thread Starter sumt7
(@sumt7)

7 years ago

Hello @arnaudbroes,
I’ve followed the step and found that issue is only on Twitter as both of our URLs https://www.rtiwala.com and https://www.rti.link isn’t showing the default images which we’ve set as such.

I’ve also tried updating the JM Twitter Card and cleared the cache and cookies both. Please help!

Also it’s showing old meta data.

Screenshots: https://snag.gy/XBp3YM.jpg
https://snag.gy/JNXIPY.jpg

Thanks!
Plugin Author arnaudbroes
(@arnaudbroes)

7 years ago
JM Twitter Card could be causing that issue. All in One SEO Pack is outputting the correct image in the source code. You should troubleshoot the issue yourself, I’m afraid we can’t help you with it.
- This reply was modified 7 years ago by arnaudbroes.
Thread Starter sumt7
(@sumt7)

7 years ago

Okay buddy! Thanks a lot!
Michael Torbert
(@hallsofmontezuma)

WordPress Virtuoso

7 years ago
@sumt7
Please stop spamming us by posting both here and on Github.
The problem IS JM Twitter Card. All in One SEO Pack is generating the correct OG and Twitter data, but JM Twitter Card overwrites it.
All in One SEO Pack is functioning correctly.
- This reply was modified 7 years ago by Michael Torbert.
Thread Starter sumt7
(@sumt7)

7 years ago
I’m not spamming rather just helping your assistance to get it fixed at earliest. First of all, you need to understand the seriousness of the issue I’m facing as it hasn’t been resolved yet!

Steps: I’ve followed:
1. Deactivated and then deleted JM Twitter Card plugin. (https://snag.gy/AFg6nY.jpg)
2. Deleted WP Super Cache
3. Cleared browsers cookies and cache.
Tried checking on Twitter and found again it isn’t working as such.Showing that old redcross image.
Screenshot: https://snag.gy/6bCPNi.jpg
- This reply was modified 7 years ago by sumt7.