• Resolved tierramitica1

    (@tierramitica1)


    Hello mr Nasir Ahmed,
    I have been using this plugin successfully for many months, but I am experiencing a real problem now that I hope you can help me with:
    The past three rows of data that came in from Woocommerce to my google sheets have the wrong data in it. Some of it is correct, such as the name and surname of the customer, but all have the exact same content for specific fields, namely all the fields that I added to my Woocommerce form with an added plugin called Woocommerce Checkout Manager. I need extra information from my customers for which woocommerce on its own did not provide the means. I have not had this issue for a long time, so something must have triggered it. I see that the duplicated data all comes from one order made just before this started happening, which was cancelled by the customer. Could you please help me shed some light on this issue? Thanks a lot in advance.

    The page I need help with: [log in to see the link]

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