Wrong currency symbols

Hi @merkucio,

Please share a screenshot of your currency settings.?You can upload the screenshot on?https://snipboard.io?tool and share the URL here.

Kindly share the following information for further investigation:

1. System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
2. Fatal Error Log: A copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

Hi @kaavyaiyer,

Thanks for your reply.

Currency settings – https://snipboard.io/m2JNks.jpg

System status:

`
### WordPress Environment ###

WordPress address (URL): https://xlab.websitedesign.ge
Site address (URL): https://xlab.websitedesign.ge
WC Version: 7.5.1
REST API Version: ?</img> 7.5.1
WC Blocks Version: ?</img> 9.6.6
Action Scheduler Version: ?</img> 3.5.4
Log Directory Writable: ?</img>
WP Version: 6.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?</img>
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 600
PHP Max Input Vars: 5000
cURL Version: 7.84.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 10.3.38-MariaDB-cll-lve
Max Upload Size: 256 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

### Database ###

WC Database Version: 7.5.1
WC Database Prefix: wp_
Total Database Size: 9.45MB
Database Data Size: 7.48MB
Database Index Size: 1.97MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 3.33MB + Index: 0.06MB + Engine InnoDB
wp_postmeta: Data: 0.33MB + Index: 0.22MB + Engine InnoDB
wp_posts: Data: 1.52MB + Index: 0.06MB + Engine InnoDB
wp_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
wp_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.23MB + Index: 0.02MB + Engine InnoDB
wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_slides: Data: 0.22MB + Index: 0.02MB + Engine InnoDB
wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sbi_feeds: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sbi_feed_caches: Data: 0.30MB + Index: 0.02MB + Engine InnoDB
wp_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_posts: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
wp_sbi_sources: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

attachment: 61
dt_gallery: 6
dt_portfolio: 1
elementor_library: 1
nav_menu_item: 8
page: 14
post: 1
product: 4
revision: 232
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

### Active Plugins (10) ###

Classic Editor: by WordPress Contributors – 1.6.3
Classic Widgets: by WordPress Contributors – 0.3
Contact Form 7: by Takayuki Miyoshi – 5.7.5.1
The7 Elements: by Dream-Theme – 2.7.1
Smash Balloon Instagram Feed: by Smash Balloon – 6.1.3
WPBakery Page Builder: by Michael M - WPBakery.com – 6.8.0
Slider Revolution: by ThemePunch – 6.5.19
Use Any Font: by Dnesscarkey – 6.3.01
WP Menu Cart: by WP Overnight – 2.14.0
WooCommerce: by Automattic – 7.5.1

### Inactive Plugins (0) ###


### Settings ###

API Enabled: –
Force SSL: –
Currency: GEL (?)
Currency Position: right_space
Thousand Separator: 
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?</img>
Order datastore: WC_Order_Data_Store_CPT

### WC Pages ###

Shop base: #267 - /shop/
Cart: #268 - /cart/
Checkout: #269 - /checkout/
My account: #270 - /my-account/
Terms and conditions: ?</img> Page not set

### Theme ###

Name: The7
Version: 11.1.1
Author URL: https://dream-theme.com/
Child Theme: ?</img> – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?</img>

### Templates ###

Overrides: dt-the7/woocommerce/cart/cart.php version 3.8.0 is out of date. The core version is 7.4.0
dt-the7/woocommerce/cart/cross-sells.php
dt-the7/woocommerce/cart/mini-cart.php
dt-the7/woocommerce/checkout/form-billing.php
dt-the7/woocommerce/checkout/form-checkout.php
dt-the7/woocommerce/checkout/form-coupon.php version 3.4.4 is out of date. The core version is 7.0.1
dt-the7/woocommerce/checkout/form-login.php
dt-the7/woocommerce/checkout/form-shipping.php
dt-the7/woocommerce/checkout/review-order.php
dt-the7/woocommerce/checkout/thankyou.php
dt-the7/woocommerce/content-product.php
dt-the7/woocommerce/content-widget-product.php
dt-the7/woocommerce/content-widget-reviews.php
dt-the7/woocommerce/global/breadcrumb.php
dt-the7/woocommerce/global/form-login.php version 3.6.0 is out of date. The core version is 7.0.1
dt-the7/woocommerce/global/quantity-input.php version 4.0.0 is out of date. The core version is 7.4.0
dt-the7/woocommerce/loop/loop-end.php
dt-the7/woocommerce/loop/loop-start.php
dt-the7/woocommerce/loop/pagination.php
dt-the7/woocommerce/myaccount/form-login.php version 6.0.0 is out of date. The core version is 7.0.1
dt-the7/woocommerce/notices/error.php
dt-the7/woocommerce/notices/notice.php
dt-the7/woocommerce/notices/success.php
dt-the7/woocommerce/order/order-details-customer.php
dt-the7/woocommerce/order/order-details.php
dt-the7/woocommerce/single-product/meta.php
dt-the7/woocommerce/single-product/price.php
dt-the7/woocommerce/single-product/related.php
dt-the7/woocommerce/single-product/up-sells.php
dt-the7/woocommerce/content-product_cat.php

Outdated Templates: ?</img>
					
					
						Learn how to update

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
product-variation-management
settings

Daily Cron: ?</img> Next scheduled: 2023-04-07 16:50:49 +04:00
Options: ?</img>
Notes: 32
Onboarding: completed

### Action Scheduler ###

Complete: 25
Oldest: 2023-04-06 16:51:56 +0000
Newest: 2023-04-07 04:46:49 +0000

Failed: 2
Oldest: 2023-04-06 16:53:28 +0000
Newest: 2023-04-06 16:59:26 +0000

Pending: 1
Oldest: 2023-04-07 16:51:56 +0000
Newest: 2023-04-07 16:51:56 +0000


### Status report information ###

Generated at: 2023-04-07 08:49:02 +04:00
`

There is no fatal error log. But I found these errors in the public_html error.log

[06-Apr-2023 17:23:26 UTC] The Automattic\WooCommerce\Admin\API\Options::get_options function is deprecated since version 3.1.
[06-Apr-2023 17:23:26 UTC] The Automattic\WooCommerce\Admin\API\Options::get_options function is deprecated since version 3.1.
[06-Apr-2023 17:33:02 UTC] The Automattic\WooCommerce\Admin\API\Options::get_options function is deprecated since version 3.1.
[06-Apr-2023 17:33:02 UTC] The Automattic\WooCommerce\Admin\API\Options::get_options function is deprecated since version 3.1.

• This reply was modified 1 year, 7 months ago by Merkucio.

Hi @merkucio,

Thank you for sharing the status. It looks like the image in the snipboard link has been deleted. If possible, could you re-upload and share the new URL?

@kaavyaiyer

https://snipboard.io/zIyfJa.jpg

Hi @merkucio

Thanks for reaching out!

I understand that you are seeing a different currency on your site, instead of the original currency set up under WooCommerce > Settings > General which is Georgian Lari (?).

Checking your site’s System Status Report, I can see that you have Outdated Templates: ?. Please update them by following our guide here: Fixing Outdated WooCommerce Templates

Then, please try to clear transients under WooCommerce > Status > Tools:

• WooCommerce transients
• Expired transients

Please also have your host purge the site cache as well.

If these steps did not resolve the issue, please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?

If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

Let us know how it goes!

Hello,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Thanks.