Wrong Currency Braintree

  • Resolved peterborg83

    (@peterborg83)


    5 years, 8 months ago

    When an order is placed that is not my base currency, my users are being charged the same amount but in my base currency. For example a user from US seeing the pricing in the card and checkout as $45 but the credit card is charged €45 by my Braintree account

    https://prnt.sc/ojdnuk

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi,
    This issue is with Braintree payment plugin.
    I tested this by deactivating our plugin. When i go to WooCommerce settings to change store currency and place an order, the credit card is charged correct amount but the same currency of your Braintree account.
    Regards

    Thread Starter peterborg83

    (@peterborg83)

    Yes confirmed it. The issue was the $ merchant account was not setup in Braintree and was accepting transaction only in the base currency. Once I setup the additional merchant to process $ all started working correctly.

    Thanks for your help

Viewing 2 replies - 1 through 2 (of 2 total)
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