Wrong Credentials happens almost daily

Hi,

I am consistently being asked by users to reset their password as they receive the error (in subject). I send them the password reset link, they login, then the next day the same thing happens.

Also the Forgot Password link takes them to a general contact form, not a password reset form.

This only seems to happen through RegistrationMagic login as if I login to the /wp-admin page my logins work. This is a customer website with over 4000 subscribers looking for new property in Spain and could be costing us millions of euros in lost sales.

The page I need help with: [log in to see the link]