Wrong commission is given to vendors

  • MMW

    (@moneymakewise)


    2 years, 6 months ago

    Hello.
    We switched from WCMP to WCFM Marketplace by using your Migration plugin to transfer the Vendors. It all worked fine.
    Also using WCFM Ultimate, memberships, Groups and staffs.

    We have set global shipping rates as admin, and its applied and working fine for all vendors.
    For commissions: we have set Admin Fixed and % commission.

    Issues:
    (1) upon an order, the wrong commission is going to vendor. Its a different percentage of what we have set in WCFM Admin settings. We cannot think a reason why this is happening, it must be a problem with your plugin. Something is mixed up.

    Can you please spare some time to look into this. We have a live website and we need to resolve it as quickly as possible.
    If need login details to work it out please let us know.

    Regards,
    Yiannos

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