Wrong category / subcategory order on single products page

Hello @dvaa,

From what I could see after performing a test, product categories are shown in alphabetical order on the single product page. Note that my test site is running with only WooCommerce core and the default Storefront theme.

Link to image: https://snipboard.io/8zmEso.jpg

If this is not what happens on your site, you may want to try isolating the issue by deactivating all plugins except WooCommerce and switching to a default theme like Storefront.

If the product categories appear in the right order, that means your theme or another plugin is conflicting with WooCommerce.

Reactivate the theme first and check again. Then, go on and reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

That said, there should be a method to change the order but it would probably require custom coding which is outside our scope of support. If you would like to investigate this possibility further, you could reach out to some of the official WooCommerce development partners via this link: https://woocommerce.com/customizations/.

Cheers.

Hi there,

It’s been a while since we last heard back from you. I’m going to mark this thread as resolved.

Hopefully, you were able to find a way forward with the issue – we’ll be here if and/or when you are ready to continue.