Wrong booking status

  • user4forum

    (@user4forum)


    1 year ago

    After an event gets fully booked, the grid-view shows different statuses depending on whether it’s a booking user or an event owner. It assumes that the event is canceled while, on the other hand, the event is still active.

    This appears in a GRID-View below:

    #_AVAILABLESPACES
    #_BOOKINGBUTTON

    However, the single event page shows the correct status (fully booked / bookings closed).

    Steps to reproduce:

    • Total Spaces: 1
    • Maximum Spaces Per Booking: 1 
    #Action1
User1 creates event E1 with ONE booking ticket. 
[1 | Book Now] -> OK|OK
User2 books ONE ticket for event E1. 
[0 | Cancel] -> OK|OK 
    #View
    User1 sees E1 [0 | Event Canceled] -> OK|NOT-OK
    User2 sees E1 [0 | Cancel] -> OK|OK
    UserX sees E1 [0 | Event Canceled] -> OK|NOT-OK 
    #Action2
If User2 is cancels his booking the view changes to correct status in both grid views. 
[1 | Book Now]
    • This topic was modified 1 year ago by user4forum.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support angelo_nwl

    (@angelo_nwl)

    Hello,

    Sorry for the confusion, can I know what do you mean by the actions/steps above?

    e.g.
    [1 | Book Now] -> OK|OK
    [0 | Cancel] -> OK|OK

    Thread Starter user4forum

    (@user4forum)

    No problem.
    The | first position | represents the remaining tickets, and the | second position | represents the status of the booking button. The brackets just simply indicate whether the display is correct [OK] or not [NOT-OK].

    Once again:
    If the maximum number of tickets is booked, the visible status to everyone, except the booker, is set to 0 | Event Cancelled. ‘Event Cancelled’ is definitely the wrong designation in this context. The event is just fully booked but not cancelled.

    Maybe it’s worth mentioning that the file ‘events-manager.js’ has been modified in order to make it work for cancelling events. Please refer to my previous support ticket for that issue. Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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