• Resolved ronny84

    (@ronny84)


    Hello Support Team,

    as I am usual working with wordpress not at home, I would also like to write my newsletters on mobil device.

    At the moment this is unfortunately not possible. There are two big problems:

    1. Blocks are difficult to edit. The icons for editing, duplicate and delete are bot shown, until I make an mouseover. But at mobil devices there is no mouse. So I have to click a long time (blind) somewhere the icon could be. If I have found the right place to click the next problem comes up
    2. I cant click the editing box / elements. Because the element is on the right side. I have no scrollbar to get on the right side. So I have to mark some text I found. Unfortunately the text is on each block different, depends on the element. Often I dont see the “update” button on the top right. Point 1+2 costs a lot of time and there is the next problem
    3. I cant scroll up and down in the main window. If I have longer newsletters I cant edit lower blocks. This makes writing newsletters on mobil devices not possible. But I dont have always an notebook with me (and dont want to use it for every small editing).

    I tried different devices, browsers and the desktop option for the browsers. Also I turned the device for an widther viewport. All that was no option to have a better working. The problem with the scrollbars is the same then with the block icons. I cant see them, and also when zooming its not easy to point the right place.

    Perhaps you could try to make the editing more mobil-friendly?

    Kind Regards

    ronny

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  • Plugin Support Michael Travan

    (@michael-travan)

    Hello Ronny,

    we are fully aware of this issue, unfortunately, as you might have noticed, very few WordPress themes and plugin are easy to use from a mobile device. This is largely due to the fact that a web interface with this level of complexity would never render properly on a tiny screen (on a tablet it should be fine though). It should be transferred to a native app, of course, but I fear we do not have the budget or the resources to do that, nor we plan to do it some day, to be honest.

    Thanks for your valuable feedback.

    Michael

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