Write permission issue preventing plugin upgrades

  • Earlier in the year, I migrated a website from one host to another. During the migration, I somehow managed to mess up the file permissions on the installation and ever since, I have been unable to upgrade plugins.

    I have FTP and SSL access to the site but don’t know where to start fixing the issue with either of those options. Right now, as far as I understand, the entire site is set to has file permission 0775 for ROOT. I know this is wrong, but I don’t know what right looks like or how I go about changing it.

    Is there a guide anywhere which breaks down step-by-step restoring file permissions?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    The file/directory OWNERSHIP should belong to the same user under which PHP is running, with permissions 755/644 for directories/files. It’s extremely unlikely that this is root.

    Are you using a hosting service or your own VPS?

    Thread Starter frasergallo

    (@frasergallo)

    Thanks for replying. It’s a hosting service. We have several wordpress sires on the same server. looking at one of the sites which is working on SSH, and running ls -Z, it shows the correctly running site has all the files as being in the group psacln, but on the broken site, a couple are psacln and the rest are root.

    psacln seems to be a standard group set up by Plesk. Presumably, I need to add the files from the broken site to pscln too, but I wouldn’t know how to begin in doing so?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Please ask your host to review the file ownerships and permissions.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Write permission issue preventing plugin upgrades’ is closed to new replies.