WPVR not working with elementor

  • Resolved losea

    (@losea)


    2 years, 1 month ago

    hi,

    i have reviewed all documentation, and i cannot get elementor widget to work. i do not have auto-optimize. i have gone through steps for back end settings. they all check out. i have gone through and checked with setting up widget properly, to no avail. there are no errors. the tour i have listed should be shown but is not. it should be live at pando.earth, but just shows blank. please advise.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @losea ,

    Thank you for using WPVR.

    We can clearly see that the tour is not working and there are some error notices related to the library we’re using.

    We may need some more information like what other plugins you’re using and if there are any other caching/optimization plugins.

    And since you’re a pro user, would you mind contacting us on our website’s support platform?

    You see, this forum is for free users only.

    Can you send us your plugin list and a screenshot of how you’ve set the tour on your page’s backend?

    We’ll have a look and get back to you.

    Regards,

    Thread Starter losea

    (@losea)

    hi, this is the where the support ticketing brings me. if you have direct linbk to another forum, i’ll use it, but this is where the system brings me.

    having said that, here is background plugins. again, i’ve already reviwed js related issues.

    https://snipboard.io/OSTHfC.jpg

    example of the tour

    https://snipboard.io/Af9Ijr.jpg

    example of the insert

    https://snipboard.io/S9sCRy.jpg

    Thread Starter losea

    (@losea)

    i have moved this request to pro forum

    Hi @losea ,

    Thank you for it. We have replied to your tickets there.

    If you can’t find them on your inbox, please have a look in your spam folder as well.

    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘WPVR not working with elementor’ is closed to new replies.