wpstg-YA2ccNDl-1369

  • Resolved hdbid1234

    (@hdbid1234)


    11 months, 3 weeks ago

    Still can not log in to the admin area of the staging site even after purchasing the premium plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor alaasalama

    (@alaasalama)

    Hi @hdbid1234

    As you have already purchased the Pro version now, please open a ticket via this form, and we will help you further from there, right now because these forums are for supporting the free version only.

    Thanks,
    Alaa

    Thread Starter hdbid1234

    (@hdbid1234)

    I have been emailing you back via the thread that I already opened days ago but then received a response to my last email (I said in my email that we had just upgraded to the pro plugin) to tell me to come to this forum and do exactly what I’ve done here.

    Hi Halen,

    Thanks for writing in!

    We received your site’s information and the WP STAGING debug details, but we can’t locate your forum support ticket.

    Please open a new thread and mention “Debug Code: wpstg-YA2ccNDl-1369” with a description of your issue so we can relate this debug information to your ticket and resolve it quickly.

    Cheers, Fayyaz

    Plugin Contributor alaasalama

    (@alaasalama)

    @hdbid1234 We are sorry for that. I’ve emailed you; please check my reply, and let’s follow up.

Viewing 3 replies - 1 through 3 (of 3 total)
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