WPStatistics problem

Hi @bhzheng,

“Top Device Models” shows the most popular device models (phones, tablets, etc.) used by visitors on your WordPress website. For example, it may show that the iPhone, Samsung Galaxy S22, and iPad are the top 3 device models visiting your site.

Please let me know if you have any further questions or need assistance.
Regards,

Hi @amirfallah，thanks for your reply，I do have some questions. Why do I access the same phone multiple times, the top device models only show that I visited twice, and what is the mechanism of this detection? I don’t know if I’m making that clear.

The numbers you see next to each device model in the “Top Device Models” section do not show how many total views were made from that device. Instead, those numbers represent the unique number of people who visited your website using that specific device model.

For example, let’s say your website had 10 total visitors so far:

• 5 different people visited using an iPhone
• 3 different people visited using a Samsung Galaxy S22
• 2 different people visited using an iPad

So for iPhones, the number would be 5 because there were 5 unique visitors using an iPhone, even if some of them visited multiple times. The number just counts each person only once per device model they used.

I hope I was able to answer your question.

I think there may be an error in my WPstatistics Top device models that shows 29 Redmi k30 pro visited my website, which accounts for one-third of the entire top devices. I think this may not be true data. I don’t know what the problem is. There is another problem, for example, a web page has three visitors, I want to know which devices and browsers these three visitors come from, is there a way to do this?

This section only displays the models of recognized devices, and unrecognized devices are not included in the statistics.
To view the statistics details of each page, go to the Post Types menu. On this page, click on the “View analytics” option for the post or page whose statistics details you want to see, to display more details about page views.