WPSL Search Radius and Result Not working on Mobile

  • Hi,

    Good day. Store locator’s search radius and result are working fine on desktop but not working on mobile. I’ve tried deactivation other plugins but the problem persists.

    Please help.

    Thank you.

    • This topic was modified 4 years, 10 months ago by rhcare.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Tijmen Smit

    (@tijmensmit)

    What’s the URL?

    Thread Starter rhcare

    (@rhcare)

    Hi Sir,

    here is the url https://psrp.org.ph/providers/

    thank you

    Plugin Author Tijmen Smit

    (@tijmensmit)

    This seems to be an issue with the CSS from your theme. Are you comfortable with CSS?

    Thread Starter rhcare

    (@rhcare)

    I am not comfortable with CSS. Not a programmer. thank you

    I also seem to have this exact issue, but it doenst appear to be CSS.
    Please check https://www.mijnrenaultspecialist.nl/vsr-dealers/

    Any idea’s? Desktop viewing works perfectly but on mobile it doesnt show any result.

    Thanks in advance!

    Plugin Author Tijmen Smit

    (@tijmensmit)

    @renewmyid your server / or used plugin is blocking access to the admin-ajax.php. You can see this in the browser console (F12 ). ( Failed to load resource: the server responded with a status of 403 (Forbidden) ).

    Either check the settings for any security plugins, or custom code in the functions.php inside your active theme folder, or ask your host if they are blocking access.

    @rhcare I can’t see the issue in my desktop browser when I make the screen smaller, so it’s very hard for me to debug ( I do see it on mobile ).

    Any developers you worked with you could ask to look into this so they can play around with the CSS code on your server. It’s almost 99% sure a rule that runs a CSS media query that breaks the design.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘WPSL Search Radius and Result Not working on Mobile’ is closed to new replies.