• Resolved madjedo

    (@madjedo)


    There are so many issues with the WPML integration I dont even know where to begin.

    But when enabling enhanced style by CusRev the translated reviews dont work or dont display. The review summary bar only take into account reviews made of the same language, regardless whetever reviews have been translated or not, and regardless of WCML setting of enabling to show all reviews on all languages by default. (By the way, no translated review still dont show up as long as CusRev enhanced styling is enabled.

    One more issue if you want to get extra work: When self-hosting review forms, the review form only shows in original language.

    And there’s more…

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support pear8398

    (@pear8398)

    Hi,

    Thank you for using CusRev.

    On your site, I see the reviews in the Swedish language are displayed in all languages and the CusRev (enhanced user interface) is activated. Can you please share some screenshots of translated reviews in the admin area?

    Thread Starter madjedo

    (@madjedo)

    Sure I just translate them under WPML > String Translation > wcml-reviews

    https://ibb.co/J753RjQ

    • This reply was modified 1 year, 7 months ago by madjedo.
    Plugin Support pear8398

    (@pear8398)

    Hi,

    If you’ve translated reviews on your site, please try to disable WPML option show all reviews on all languages and recheck this issue.

    Thread Starter madjedo

    (@madjedo)

    Well I already told you I tested on both settings. It is when enabling your setting of enhanced styling it doesnt work. I would like to keep the enhanced styling, but primarily only for the ajax load more. So maybe there is a way to only keep the ajax load more button as a temporary fix?

    Plugin Support pistachio6321

    (@pistachio6321)

    Thanks for providing additional information.

    The Ajax load more button is available only with the CusRev visual style.

    As a next step of troubleshooting, please reach out to us via chat here.

    Plugin Support bagel1317

    (@bagel1317)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 6 replies - 1 through 6 (of 6 total)
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