• kelseyduerksen

    (@kelseyduerksen)


    A little bit urgent: I updated my site and the plugins to the latest version, and the configurator no longer loads in French. The English side is fine, but when I switch languages I get a white screen.

    Here’s the console output:

    styles.css:1          Failed to load resource: the server responded with a status of 404 ()
    product_configurator.js:1          Failed to load resource: the server responded with a status of 404 ()
    conditional-logic.js:1          Failed to load resource: the server responded with a status of 404 ()
    style.css:1          Failed to load resource: the server responded with a status of 404 ()
    jquery-migrate.min.js?ver=3.3.2:2 JQMIGRATE: Migrate is installed, version 3.3.2
    configurator.js:1          Failed to load resource: the server responded with a status of 404 ()
    scripts.js:1          Failed to load resource: the server responded with a status of 404 ()
    product_configuration_37510.js:1          Failed to load resource: the server responded with a status of 404 ()
    float.js:1          Failed to load resource: the server responded with a status of 404 ()
    extra-price.js:1          Failed to load resource: the server responded with a status of 404 ()
    styles.css:1          Failed to load resource: the server responded with a status of 404 ()
    style.css:1          Failed to load resource: the server responded with a status of 404 ()

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter kelseyduerksen

    (@kelseyduerksen)

    While you’re at it, another issue that I’m having is that the drawing in the cart and subsequent email don’t always match the drawing in the configurator. I have to shuffle the layers around in the settings to make it work properly, even though it doesn’t matter when I’m making the drawing in the configurator. It’s PNG file that gets created that is problematic.

    Plugin Contributor Marc Lacroix

    (@marcusig)

    Hi there,

    A little bit urgent: I updated my site and the plugins to the latest version, and the configurator no longer loads in French. The English side is fine, but when I switch languages I get a white screen.

    All the assets on the page are loading from a cache location:
    e.g. https://industriesbleumetal.com/wp-content/cache/min/1/wp-content/plugins/product-configurator-for-woocommerce/assets/js/product_configurator.js?ver=1667000438

    So I would recommend going to whichever cache plugin you are using (apparently WP-Rocket), and purging all the cache, including the assets cache.

    Plugin Contributor Marc Lacroix

    (@marcusig)

    While you’re at it, another issue that I’m having is that the drawing in the cart and subsequent email don’t always match the drawing in the configurator. I have to shuffle the layers around in the settings to make it work properly, even though it doesn’t matter when I’m making the drawing in the configurator. It’s PNG file that gets created that is problematic.

    Do you have an example of this?

    Thread Starter kelseyduerksen

    (@kelseyduerksen)

    Thanks for your suggestion. I had to deactivate and reactivate the cache plugin to make the site work correctly.

    As far as the the layer order creating an incorrect PNG file, is it possible that you potentially fixed this in one of the last updates? I tried re-arranging the layers to recreate the problem that I had before and now it seems to be fine.

Viewing 4 replies - 1 through 4 (of 4 total)
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