• Hello, I am using WPML with damned WP Bakery. When I add the carousel via shortcode with latest products, there are products mixed among the languages. It means, I am getting not products from current language, but all products from general. In real life, it means, I have something like

    The red baloon
    The red baloon (GER)
    The yellow baloon
    The yellow baloon (GER)
    etc, so how can I fix this issue?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @lavadesign,

    Sorry for the inconvenience.

    To investigate the issue further we need some more information. Which translation plugin do you use to translate the products and carousel? Kindly share the page link of the carousel and make sure you are using the latest version of the plugin.

    Looking forward to your reply.

    Hello. We are using the WP Bakery page builder and WPML for translations. There are two languages – Slovak and Czech. And also mutlicurrency: €->SK and CZK (?eská koruna)->CZ.
    Link to shop: https://www.esteri.sk and https://www.esteri.cz – please, check the SK version first.
    There is your carousel, based on latest products, but I would say, products are selected randomly… ?
    So you want see the problem everytime you open the page.
    Here’s the screenshot:
    https://snipboard.io/4DFytQ.jpg
    The third product links to the correct SK URL of product, but the title of product is Czech (We have no symbol like ě and ? in slovak language)

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @lavadesign,

    Unfortunately, we couldn’t take a look at the websites. Both of the websites seem to be down due to fatal errors. We would like to investigate the issue further. We would appreciate it if you communicate with us when those sites are live again. We will inspect the products and try to figure out the reason behind the duplications.

    Looking forward to your reply.

    Have a nice day.

    Sure, you have absolutely catch a moment, while the site was down, according to my colleague error ?? Sorry, plz, try it now

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @lavadesign,

    It seems you are using the same shortcode for both languages. To avoid this issue, you have to translate the shortcode into both languages or duplicate it. You have to enable the shortcode post-type translation from the WPML settings. Check the screenshot: https://prnt.sc/NgwTFGDUPoAO

    Translate the shortcode or duplicate it and use the different shortcodes for each language. Hopefully, the issue will be fixed.

Viewing 5 replies - 1 through 5 (of 5 total)
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