WPML creates double products

  • Resolved sanderrrrr

    (@sanderrrrr)


    1 month, 1 week ago

    Hello,

    this seems to be a new issue, perhaps related to the latest update?

    Before when using WPML it would not include the alternative language in the feed, only the products of the main language. Now it seems that it does generate both these languages in one feed, basically having every product twice (with a different language).

    Is there a way to prevent this? Or why is this happening all of a sudden?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Jeff Alvarez

    (@superlemon1998)

    Hi @sanderrrrr ,

    Looks like you are one of our Elite users, we can’t support you here due to WordPress TOS. Please reach out via our website’s contact form: My account – AdTribes

    Thread Starter sanderrrrr

    (@sanderrrrr)

    Hi Jeff,

    no Elite user as far as I know..so I believe this is the right support area? Still seems to be generating products in both languages since a few days, and it never did that before?

    Plugin Support Tanjir Al Mamun

    (@tanjiralmamun)

    Hello @sanderrrrr,

    As mentioned Jeff, WPML is a premium feature that is available only in the ELITE plugin. This forum is only for the PRO plugin. According to the www.remarpro.com forum guidelines, commercial products are not supported here.

    Therefore, kindly reach us via the official support channel.

    Thanks!

    Thread Starter sanderrrrr

    (@sanderrrrr)

    Hello,

    but I am not an elite user but have been using WPML for many months without any issues? The feed would always generate as normal and now all of a sudden includes products for both languages?

    I am not asking about WPML (commercial product) but only about why your free feed all of a sudden does include the products in both languages whereas it did not do this before.

    I cannot contact you via the support channel as I am not an Elite user, and on that page you say “If you are a user of our free Product Feed Pro plugin, please use the?www.remarpro.com support forum located here.”

    Thread Starter sanderrrrr

    (@sanderrrrr)

    follow-up — I was hoping this was a bug that would be resolved, but I see the issue is still there. This was never before and only happened a couple of weeks ago. Is this gonna be fixed?

Viewing 5 replies - 1 through 5 (of 5 total)
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