• Resolved Brogaard

    (@jenzgaard)


    Hi, seems that your plugin is not working with translated pages, is that correct? My default language is english but when in danish mode the size does not appear on each product.
    I hope you can clarify.
    Thx.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support mivtt

    (@mivtt)

    Hi,

    In this case, you have to create product data in Danish then continue create new size charts.

    Best regards.

    • This reply was modified 3 years ago by mivtt.
    • This reply was modified 3 years ago by mivtt.
    • This reply was modified 3 years ago by mivtt.
    Thread Starter Brogaard

    (@jenzgaard)

    Thx for your quick reply.
    All products are already translated (automatically with WPML) including the categories. I guess the new size charts are not picked up in danish since I can’t select the danish categories when creating new chart (only the english ones are visible)?

    Plugin Support mivtt

    (@mivtt)

    Hi,

    Please go to the settings of WPML plugin > Post types transplantation, see this: https://www.screencast.com/t/xQt7fFFQX

    Then go to All size chart list, you can see Add translation to another language, see this: https://www.screencast.com/t/WRMwgVstd

    Best regards.

    Thread Starter Brogaard

    (@jenzgaard)

    Yup, post types was already set. But I changed to danish at the top, created new size guide and chose the (danish) category but is still not displaying.

    Then I selected all categories just to make sure but still no display. I hope it’s not a Theme issue. If you’ll like I’ll give you admin access?

    Thread Starter Brogaard

    (@jenzgaard)

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    Thread Starter Brogaard

    (@jenzgaard)

    Hi, are you positive that this should be working? How should we go forward?
    Thx.

    Plugin Support mivtt

    (@mivtt)

    Hi,

    We will keep checking this problem and inform you as soon as possible. Please kindly wait.

    Best regards.

    Plugin Support mivtt

    (@mivtt)

    Hi,

    I checked again, and the size chart displays normally when switching among languages.
    My steps as the following: (You must create product data in multiple languages respectively)

    + Change a site language,
    + Duplicate and modify size chart page in the respective languages (It is quicker if already enabled the size chart plugin in the Post types transplantation)
    + Add products, tick category to show the size chart in respective languages.

    If it doesn’t help, please contact us at [email protected]

    Best regards.

Viewing 8 replies - 1 through 8 (of 8 total)
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